eji88 Privacy Policy

eji88 ("we", "us", "our") operates an internationally licensed online gaming platform accessible at eji88.pro, serving registered members primarily located in Indonesia. We are committed to protecting the privacy and personal data of every individual who interacts with our Platform — whether as a registered Member, a visitor to our website, or a user of our customer support channels.

This Privacy Policy is intended to give you clear, transparent information about how eji88 collects, processes, stores, shares, and protects your personal data, and to set out the rights you hold over that data under applicable international data-protection principles. We have drafted this Policy in plain, accessible English to ensure it is genuinely understandable rather than opaque legal boilerplate.

This Policy is to be read in conjunction with the eji88 Terms & Conditions, which govern your contractual relationship with eji88 and are incorporated into this Policy by reference.

The following terms carry the meanings assigned below throughout this Privacy Policy.

eji88 collects Personal Data through several channels. The categories of data collected, and the context in which they are gathered, are set out below.

• Registration data: Full legal name, date of birth, gender, Indonesian residential address, email address, and Indonesian mobile telephone number submitted during account creation.
• KYC documentation: Copies of your Indonesian National Identity Card (KTP) or passport, proof of address, and payment method ownership documentation submitted as part of the Know Your Customer verification process.
• Payment data: Indonesian bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), and cryptocurrency wallet addresses (Bitcoin, USDT TRC-20) used to process deposits and withdrawals.
• Customer support communications: The content of live chat conversations, email correspondence, and any attachments you submit to the eji88 support team at [email protected].
• Preference and profile data: Game preferences, preferred language of communication, promotional opt-in choices, and responsible gaming limit settings stored in your account profile.

• Technical and device data: IP address, device type and operating system, browser type and version, screen resolution, time zone (WIB/WITA/WIT), and unique device identifiers.
• Usage data: Pages visited, games launched, bet history, session duration, click-path data, and feature interaction logs collected via server-side analytics and first-party session tracking.
• Transaction data: Records of all deposits, withdrawals, wagers, bonus claims, and balance adjustments associated with your eji88 account, including timestamps and payment method references.
• Cookies and similar tracking technologies: First-party cookies and local storage values used to maintain session state, remember preferences, and support fraud-detection systems. See Clause 7 for full cookie details.

• KYC verification providers: Identity verification results (confirmed, pending, rejected) and fraud-risk scores returned by our regulated third-party KYC partners following document review.
• Payment processors: Transaction confirmation references, settlement statuses, and chargeback notifications from Indonesian bank transfer networks and e-wallet providers.
• Fraud and AML screening services: Risk-flag data returned by anti-money-laundering screening systems used to meet eji88's regulatory compliance obligations.

eji88 processes your Personal Data on one or more of the following legal bases, consistent with internationally recognized data-protection principles:

eji88 uses the Personal Data it collects for the following specific purposes. We do not process Personal Data for any purpose incompatible with those listed below without first obtaining your explicit consent or being required to do so by law.

• Account management: Creating, operating, verifying, and maintaining your eji88 account, including processing password reset requests, two-factor authentication, and account closure.
• Payment processing: Facilitating deposits via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and cryptocurrency channels, and processing withdrawal requests to verified Indonesian bank accounts and e-wallets in IDR.
• Identity verification (KYC): Verifying your identity, age (21+), and residential address in compliance with eji88's regulatory obligations and its Terms & Conditions.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, multi-accounting, money laundering, and unauthorized account access. This includes automated risk-scoring and real-time transaction monitoring.
• Customer support: Responding to inquiries, resolving account disputes, processing bonus queries, and providing responsible gaming guidance via our 24/7 Indonesian-speaking support team.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior, enforcing deposit limits and self-exclusion requests, and sending responsible gaming notifications where appropriate.
• Personalization: Tailoring game recommendations, displaying preferred payment methods, and pre-filling account settings based on your usage history — subject to your privacy preferences.
• Marketing communications: Sending promotional offers, bonus announcements, and event updates (e.g., BRI Liga 1 betting promotions, Idul Fitri bonus campaigns) by email or SMS where you have given explicit consent. You may opt out at any time.
• Platform improvement: Analyzing aggregate usage data to improve the eji88 Platform's performance, navigation, mobile experience, and game selection — particularly for mid-range Android devices common among Indonesian users.

eji88 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We share Personal Data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

• Payment processors: Indonesian bank transfer facilitators, e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and cryptocurrency exchange services require transaction data to execute deposit and withdrawal instructions. These partners are contractually prohibited from using your data for any purpose beyond payment execution.
• KYC and AML service providers: Third-party identity verification and anti-money-laundering screening services receive your KYC documentation and transaction data for the purpose of regulatory compliance only. All such providers are regulated and operate under binding data-processing agreements with eji88.
• Game studio providers: Licensed game providers including Pragmatic Play, Evolution Gaming, NetEnt, and Pocket Games Soft receive anonymized session and bet data required to deliver their game services. They do not receive your personally identifiable registration or payment data.
• Fraud detection services: Specialized fraud-prevention vendors may receive device fingerprint data, IP addresses, and transaction metadata to support eji88's security operations. No full identity documents are shared with these providers.
• Legal and regulatory authorities: eji88 will disclose Personal Data to competent law-enforcement, regulatory, or governmental authorities where required by a lawful order or where eji88 has a good-faith belief that disclosure is necessary to prevent imminent harm, comply with legal process, or enforce these Terms.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of eji88's business, Personal Data may be transferred to the acquiring entity subject to the same data-protection obligations described in this Policy. Members will be notified in advance of any such transfer affecting their data.

eji88 uses cookies and similar browser-based storage technologies to operate the Platform efficiently and securely. We use only first-party cookies — no third-party advertising or cross-site tracking cookies are placed by eji88. The cookies eji88 sets serve the following functions:

You can control or delete cookies through your browser settings. Disabling strictly necessary cookies (session and security cookies) will prevent you from logging in and using the Platform. Disabling preference and analytics cookies will not prevent Platform access but may reduce the quality of your experience.

eji88 operates an internationally hosted platform. Personal Data may be transferred to, and processed on, servers located outside Indonesia — including in jurisdictions where data-protection laws may differ from those with which you may be familiar. Where such transfers occur, eji88 implements appropriate safeguards, which may include:

• Standard contractual clauses or equivalent data-transfer mechanisms between eji88 and its overseas Data Processors.
• Binding data-processing agreements that impose data-protection obligations equivalent to those described in this Policy on all Data Processors, regardless of their location.
• Encryption of data in transit and at rest to protect Personal Data during international transfer.

By using the eji88 Platform, you acknowledge and consent to the international transfer of your Personal Data as described in this clause, subject always to the protections set out herein.

eji88 retains Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory obligation. The following general retention periods apply:

Upon expiry of the relevant retention period, Personal Data is securely deleted or anonymized. Where technical constraints prevent immediate deletion (e.g., data held in backup archives), the data is isolated from active processing until deletion can be completed.

eji88 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the eji88 Platform is protected by 256-bit SSL/TLS encryption. The padlock indicator in your browser's address bar confirms when an encrypted connection is active.
• Encryption at rest: Personal Data and sensitive financial records stored on eji88 servers are encrypted using industry-standard algorithms.
• Access controls: Access to Personal Data is restricted to authorized eji88 personnel on a strict need-to-know basis, enforced through role-based access control (RBAC) and regularly reviewed access permissions.
• Two-factor authentication: eji88 offers and strongly encourages 2FA on all Member accounts to prevent unauthorized access even in the event of credential compromise.
• Intrusion detection: Real-time monitoring systems flag anomalous login patterns, unusual transaction volumes, and other indicators of unauthorized access or data exfiltration attempts.
• Penetration testing: eji88 engages independent security professionals to conduct periodic penetration testing of its Platform infrastructure and promptly remediates identified vulnerabilities.

Despite these measures, no data transmission over the internet and no storage system can be guaranteed to be 100% secure. If you believe your eji88 account or personal data has been compromised, please notify us immediately at [email protected]. eji88 will investigate and, where required by applicable law, notify affected Members and relevant authorities of any confirmed data breach within the legally mandated timeframe.

You hold the following rights over your Personal Data held by eji88. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request". eji88 will acknowledge your request within 5 business days and fulfill it within 30 calendar days, subject to identity verification.

The eji88 Platform is strictly restricted to individuals who are at least 21 years of age. eji88 does not knowingly collect Personal Data from anyone under the age of 21. Age verification is conducted as part of the account registration and KYC process.

If eji88 becomes aware that Personal Data has been collected from a person under the age of 21 — whether through a falsified registration or any other means — the relevant account will be immediately suspended, all associated transactions will be voided, and the data will be deleted or anonymized as promptly as technically possible. Any deposited funds belonging to a minor will be returned to the originating payment method.

Parents and guardians who believe a minor may have registered an account with eji88 are encouraged to contact us immediately at [email protected] so that the matter can be investigated and resolved without delay.

The eji88 Platform may reference or display content from third-party game studio providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, Spribe) rendered within the Platform's own interface. While eji88 selects these partners carefully, each provider operates its own data infrastructure for the purpose of delivering its game engine.

eji88 is not responsible for the privacy practices of third-party game studios or any other external service whose data-handling practices fall outside the scope of this Policy. We encourage you to review the privacy policies of any third-party service you interact with independently of the eji88 Platform. eji88 does not carry outbound links to external websites within the main body of the Platform.

eji88 reserves the right to update or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data-processing practices, or the services we offer. When material changes are made, eji88 will notify registered Members via the email address on file and display a prominent notice on the Platform for a minimum of 14 days before the revised Policy takes effect.

The "Effective Date" shown at the top of this page will be updated whenever the Policy is revised. Your continued use of the eji88 Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised Policy, you should discontinue use of the Platform and request account closure in accordance with the eji88 Terms & Conditions.

We recommend that all Members review this Policy periodically. Archived versions of previous Privacy Policies are available upon request by contacting [email protected].

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights as described in Clause 11, please contact the eji88 data protection team using the details below. All privacy-related correspondence should clearly state "Privacy Enquiry" or "Data Rights Request" in the subject line to ensure prompt routing to the appropriate team member.